testimonials

What do my clients think?

I’ll often ask clients for some feedback, to help me when regularly reviewing my services and processes. 

Sometimes they will post a review or feedback without me asking!

So here below are some direct quotes from clients I have worked or am working with:

Suzanne was a tremendous help with me setting up my accounts records. The excel worksheet I invested in is so straightforward and the guidance she has given me has been a lifesaver because I really didn’t know where to start! Suzanne has always been quick respond to messages and queries and always has the ‘fix’ for what I was doing wrong!
Thanks suzanne!!
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Jacinta Challinor
Tropic Ambassador
Very helpful I couldn't of done it without your help and the account package lifted a big weight of my shoulders and save me lots of stressful time x
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Bevie Ley
Tropic Ambassador
The package is fantastic and Suzanne's customer service is outstanding!
Suzanne simplifies an area that can be intimidating to those new to self employment.
The spreadsheets are easy to follow and have great explanations, making it feel simple.
I feel more than confident to do my own accounts and tax return! Highly recommended ✅
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Gemma Uhrin-Johnson
Tropic Ambassador
Fantastic lady and always there when u need help...xx
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Kate Colombo
Tropic Ambassador
I was feeling super overwhelmed by the bookkeeping tasks i had to do and overwhelmed with looking at all my numbers and multiple spreadsheets that I reached out to Suzanne to help me.
I knew she had a love for spreadsheets and was really good at knowing the quickest was to sort all the data.
She went out of her way to help me and completed the task required really quickly, she even added in extra formulas and charts so I could clearly see my income & expenditure and what tax I would need to pay at a glance.
If I hadn't outsourced this task I would still be working on it now and give me that time to instead focus my attention on other areas of my business that are my stronger areas.
I highly recommend Suzanne for any bookkeeping, spreadsheet and data sorting tasks you need, she is a whizz at Excel, speedy, accurate and will go out of her way to also think about how your system can be improved.
I will be seeking her help again very soon for sure 🙂
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Laura Whitfield
Digital Creator
Super helpful and Suzanne is always really responsive. Well worth the investment!
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Claire Allen
Tropic Ambassador
Suzanne has the patience of a saint ! I am not techy at all and struggled with the basics ..after many hours and an abundance of help I’m getting there .
Her ideas and her support are second to none. If you ask ..she delivers .
Great service and support every step of the way
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Janine Godbold
Tail A Maid Pet Services
I struggle with keeping up to date and understanding anything to do with numbers, accounts, bookkeeping etc. It’s just not my thing. I know that I can rely on Suzanne to help guide me through completing my accounts spreadsheets and checking it over for me.
She really does provide a fantastic service that I highly recommend.
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Alison Scully
Tropic Ambassador
Suzanne has helped me on an adhoc basis with IT support for Microsoft 365. She is very friendly, flexible and supportive and helps you run through all troubleshooting queries that one might have with IT! I definitely would recommend her 😀
Sophie Ryan
Sophie Ryan
Interactive Media Services
Suzanne has been an absolute star! She not only helped with setting up my website, but with sorting out my web hosting as well, etc.
I wouldn’t have gotten to the stage I’m at, without her help.
She is great to work with, totally reliable and efficient, I wouldn’t hesitate to recommend her!
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Yasmin Dicken
BeeVital VA Services
Can I just do a shout out to Suzanne Donaldson who spent the best part of 45 mins with me today to advise and teach me some excel tricks (or probably basic skills for most that I have just never known!!) She was patient, kind and really made sure I understood the processes.
So great that this sort of help is available, especially after I spent quite a bit of money on some excel training last week that Suzanne has just trumped!!
Thank you so much Suzanne. Xx
Kimberley Brant
Kimberley Brant
Guru Virtual Assistant Services
Another shout out to Suzanne Donaldson who spent 2 hours with me the other day, very late into the evening, giving me some very valuable advice and help using MS365.
She was so patient and hugely knowledgeable 🙂
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Emily Potts
Virtual Assistant
Suzanne is a delight to work with.
She has a great can-do attitude and she genuinely cares about her work and the people .
I do recommend her services.
Peter
Peter Hyson
Author
I couldn't be happier with Suzanne's work as a VA for my associate business.
As an associate she works for lots of different clients and she is so calm, meticulous and dedicated to giving excellent service, especially when it comes to supporting clients with finances and websites, a unique and useful mix!
She gives far more than the brief requires going above and beyond for our clients and has excellent communication, ensuring the client isn't left wondering or waiting.
I am so pleased that she is a part of the team, her reliability makes her an asset to any business.
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Sarah Newland
Keyboard Smash
Suzanne was so helpful throughout...from my initial message, phone call and the actual training. I would wholeheartedly recommend her!
Such knowledge and so rare to find an IT expert who has such good people skills too - a fabulous find!
Thank you.
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Joanne Duggan
Microsoft Trainee
Suzanne was really helpful, and I'd definitely recommend this training to my colleagues.
Evie Perrin
Microsoft Trainee