Last Edited: 27 April 2022
Thank you for trusting us with some information about you. We take that trust seriously and want you to know how we use your information and why.
This Privacy Policy describes how Daisy Digital Solutions uses, and shares your personal information when you use our website.
By accessing our Site or our Service, you accept our Privacy Policy and Terms of Service and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
Contents:
Types of information we collect:
Daisy Digital Solutions collects “Usage Data” and “Personal Information” as described below:
Usage Data (may include some or all of the following):
- Browser types and versions used
- Operating system used by the accessing system
- Website from which a system is directed to our website (referrers)
- Date and time (timestamp) of access to the site
- Internet protocol address (IP address)
- Internet service provider (ISP)
- Page views and site navigation path
- Pattern of use of the service e.g. timing and frequency
- Any data and information which may be used in the event of attacks on our information technology systems.
Personal Information (may include some or all of the following):
- Personal contact information (name, address, email address, phone no. etc)
- Geographical location/time zone of the user
- Billing information used during transactions (we use the following third-party payment services providers PayPal and Stripe. Card details are processed and stored via one of these contracted third-party service providers – not by ourselves). We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding your payments and dealing with queries relating to your payments and refunds. You can see details of how your data is processed by Stripe here in their privacy policy. You can view PayPal’s privacy policy here
- Any further information contained in communications between the user and Daisy Digital Solutions
How we obtain your information:
- Most of the personal information we process is provided to us directly by you when you:
- Register online or place an order for any of our products or services
- Voluntarily complete a customer survey or provide feedback on any of our services
- Subscribe to our emails
- Make an enquiry via email or contact form
- Comment on blog posts
- Interact with content on other websites, which we embed/promote on this site.
Most of the usage data we process is collected via cookies. For further information on cookies please see our Cookie Policy.
How we use your information:
We use the information that you have given us in order to:
- Improve our service
- Customise user experience by recognising your previously selected preferences, such as your preferred language and location/time zone.
- Optimise the content of our website
- Analyse patterns of use and trends on the Site
- Screen for potential risks and fraud
Daisy Digital Solutions may process any of your personal information identified in this privacy policy where necessary for the establishment, exercise or defence of legal claims, both in court proceedings and in an administrative or out-of-court procedure, for protection and assertion of our legal rights, your legal rights and the legal rights of others.
Daisy Digital Solutions may also process any of your personal information identified in this privacy policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, fulfilment of tax obligations, or obtaining professional advice. The legal basis for this processing is to protect our business against risks.
We do not sell, trade, rent or otherwise share your Personal Information with third parties for marketing purposes without your consent. We may share Personal Information with contractors or associates who are performing services for the Company, such as our email communications, where they are provided with access to user’s email address for purposes of sending emails from us. Those parties use your Personal Information only at our direction and in accordance with our Privacy Policy.
Storing your information:
Your information is securely stored.
We keep your personal information for as long as necessary to fulfil the purposes we collected it for.
Email address and contact details will be retained until you manually request to be removed from our mailing list.
Receiving electronic communications:
For contractual purposes, you: (a) consent to receive electronic communications from us via the email address you have submitted; and (b) agree that all Terms of Use, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if they were in writing. The foregoing does not affect your non-waivable rights.
We may also use your email address to send you other communication, including information about the Site or the Service and special offers. You may opt out of such email by using the “Unsubscribe” link in the message, or by sending an email to info@daisydigitalsolutions.com
Opting out may prevent you from receiving messages regarding the Site, the Service or special offers.
Your data protection rights:
Under data protection law, if you are a resident of the EEA, you have the following data protection rights under the General Data Protection Regulation (GDPR):
Your right to be informed – You have the right to be informed about the collection and use of your personal data.
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@daisydigitalsolutions.com if you wish to make a request.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- We have a legitimate interest.
- Your consent. You are able to remove your consent at any time. You can do this by contacting info@daisydigitalsolutions.com
We may also use your email address to send you other communication, including information about the Site or the Service and special offers. You may opt out of such email by using the “Unsubscribe” link in the message, or by sending an email to info@daisydigitalsolutions.com
Opting out may prevent you from receiving messages regarding the Site, the Service or special offers.
If you are unhappy with how we have used your data, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
